Managed Services

Maintenance and Support Services

vCube provides Maintenance and Support Services designed to provide support and coverage of our customer’s infrastructure environment encompassing the following areas:

  • 1st Level Support (Service Desk)
  • 2nd Level Support (Support Engineer, Subject Matter Expertise)
  • 3rd Level Support (Vendor)
  • Optional value added services
  • This service brings all of the required management skills complemented by an excellence in technology to our customers.


    Managed Services (LITE PACK)

    vCube provides Managed Services (LITE PACK) offerings for customers that do not require the full suite of Managed Services. It is designed to meet the needs of the small and medium sized enterprise customers who require IT support and technical expertise, however, their IT demands do not require full scale Managed Services. Managed Services (LITE PACK) services can be adapted to ensure that whilst an agreed reduced level of service is being provided the customer’s needs are still fully catered for.


    Outsourced /Staff Augmentation Services

    The vCube Outsourcing service provides your company with the expertise to stabilize your workforce and meet your demanding IT needs. Our employees can join your team immediately, hit the ground running and contribute at an advanced level.


    Service Desk

    The vCube Service Desk handles all our customers’ IT enquiries providing a single point of contact for all technical issues. The vCube Service Desk provides multiple channel enterprise-wide technical support, from basic call/ contact handling and dispatch, desk side support to remote assistance and customer support.


    Hosting Software in Public Cloud (SaaS)

    vCube Hosting Services provide customers with a cost effective scalable Software Solutions, allowing customers to focus on their core business leaving the operations and management of the enabling technology platform in the hands of experienced professionals.


    Contact Us

    • Address:260/5, Galle Road, Colombo 04
    • Email:
    • Website:
    • Telephone: +94 115 583 830